Privacy Policy – CaptainsBet
At CaptainsBet, we prioritize the privacy and security of our users. This Privacy Policy outlines how we collect, use, disclose, and protect personal information collected on our platform. By using CaptainsBet, you agree to the practices detailed below. Please read carefully to understand our approach to protecting your data.
Information We Collect
We gather personal information to create a secure and tailored user experience. Types of data collected include:
- Registration Information: When you create an account, we collect essential details like name, date of birth, email address, contact information, and location to verify identity and comply with legal requirements.
- Transaction Details: For all deposits and withdrawals, we store transaction records, payment method details, and any necessary financial information.
- Device Information: We may collect device-specific data, such as IP addresses, browser types, and device models, to enhance security and improve user experience.
- Usage Data: CaptainsBet tracks user activity on our platform, including page visits, bet history, and gameplay to improve service offerings and identify areas for enhancement.
How We Use Your Information
CaptainsBet uses personal data to ensure a safe, customized, and efficient platform experience. Specific purposes include:
- Account Verification and Security: Confirm user identities, verify eligibility, and maintain platform security.
- Transaction Processing: Manage deposits, withdrawals, and other financial transactions securely.
- Customer Support: Provide efficient customer service by addressing user inquiries and resolving account-related issues.
- Personalization: Improve user experience by tailoring content, offers, and promotions.
- Legal Compliance: Fulfill legal obligations, including anti-fraud and anti-money laundering measures.
How We Share Your Information
CaptainsBet takes data privacy seriously and shares personal information only when necessary:
- Service Providers: We may engage third-party service providers for transaction processing, identity verification, and customer support. These providers are obligated to protect user information in accordance with our standards.
- Legal Requirements: When required by law or regulation, we may disclose personal information to legal authorities, regulatory bodies, or law enforcement.
- Business Transactions: In the event of a merger, acquisition, or sale, user data may be transferred as part of the transaction. Users will be notified if such changes occur.
Data Security
CaptainsBet employs advanced security protocols, including encryption, firewalls, and secure server environments, to safeguard your information. Access to personal data is limited to authorized personnel only, and we conduct regular security assessments to prevent data breaches.
Data Retention
We retain user data only as long as necessary for account maintenance, transaction recordkeeping, legal compliance, and dispute resolution. Afterward, data is securely deleted or anonymized to ensure user privacy.
User Rights and Choices
Under applicable laws, users have the right to:
- Access: Request access to their personal data held by CaptainsBet.
- Rectification: Correct any inaccuracies in personal data.
- Deletion: Request deletion of personal data, subject to legal and regulatory obligations.
- Opt-Out: Choose not to receive marketing communications by adjusting account settings or contacting customer support.
Cookies and Tracking
CaptainsBet uses cookies to enhance website functionality and analyze user behavior. Cookies help remember user preferences, track sessions, and improve the platform. Users may manage cookie preferences in their browser settings, but disabling cookies may affect platform functionality.
Children’s Privacy
Our services are intended for users of legal gambling age in their respective jurisdictions. CaptainsBet does not knowingly collect data from minors, and accounts are subject to age verification processes to prevent underage usage.
Updates to Privacy Policy
CaptainsBet reserves the right to modify this Privacy Policy as needed. We will notify users of significant changes via email or by posting an update on our platform. Continued use of our services after changes signifies acceptance of the updated policy.
Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please reach out to our customer support team through live chat, email, or phone.
